Privacy Policy
Last Updated: January 31, 2026
LINX Consulting (“LINX,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains what we collect, how we use it, how we share it, and the choices you have when you use our website, services, or opt in to receive SMS/text messages.
Who We Are and How to Contact Us
LINX Consulting is responsible for the personal information described in this Policy.
Contact:
Email: info@linxconsulting.com
Phone: (531) 530-5253
What Information We Collect
We collect information in three ways: information you provide, information collected automatically, and information from service providers.
- Information you provide directly
- Identity/contact: name, email, phone number, mailing address
- Business information: company name, job title, industry, business needs
- Engagement content: questionnaires, assessments, files/documents you provide, meeting notes, deliverables, communications
- Billing details: invoices, payment status, transaction records (payment processing may be handled by third-party providers)
- Support content: customer support requests and correspondence
- Information collected automatically (website use)
- Device/technical data: IP address, browser type, OS, device identifiers
- Usage data: pages viewed, clicks, referral URLs, time on site
- Approximate location: derived from IP address
- Cookies/trackers: see Section 7
- SMS/text messaging information
- Mobile number, opt-in selections (service texts and/or marketing texts)
- Consent data: timestamp, method, source form/page, and (where available) technical identifiers
- Message content and delivery events (sent/delivered/failed)
- STOP/HELP requests and customer support interactions
How We Use Information
We use personal information to:
- Provide consulting services and deliver work product
- Communicate with you (including scheduling, onboarding/offboarding, and service updates)
- Send SMS/text messages you opted in to receive (service and/or marketing based on your selections)
- Process billing and maintain business records
- Improve website performance and user experience
- Measure marketing effectiveness and manage sales outreach
- Maintain security, prevent fraud/misuse, and enforce policies
- Comply with legal obligations and respond to lawful requests
Legal Bases and Processing
Depending on your location and applicable law, we rely on one or more of the following:
- Contract necessity (to provide services you request)
- Legitimate interests (operating and improving our business, security, fraud prevention)
- Consent (marketing messages, and certain cookies/trackers where required)
- Legal obligation (accounting/tax, responding to lawful requests)
SMS/Text Messaging Privacy Details
If you opt in to texts:
- Message types: service/relationship messages; and, if separately selected, marketing/sales texts
- Frequency: varies
- Rates: message and data rates may apply
- Opt-out: reply STOP at any time
- Help: reply HELP or contact us at info@linxconsulting.com or (531) 530-5253
- Carrier disclaimer: carriers are not liable for delayed or undelivered messages
- Age: 18+ only
- Consent records: we maintain opt-in/opt-out records for compliance and proof of consent
How We Share Information
We do not sell your personal information.
We may share information with:
- Service providers that help us operate (e.g., hosting, CRM, analytics, scheduling, messaging delivery, payment processing). They are permitted to use information only to provide services to us.
- Legal/compliance (if required by law, legal process, or to protect rights/safety/security).
- Business transfers (merger, acquisition, financing, reorganization, or sale of assets).
Cookies and Similar Technologies
We use cookies and similar technologies for:
- Core website functionality
- Preferences and site performance
- Analytics and marketing measurement (where enabled)
Your choices: you can control cookies through browser settings and (where available) our cookie banner/settings. UK guidance expects active consent for non-essential cookies.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information (access controls, least-privilege permissions, reputable providers, and security practices appropriate for our size and services). No system is 100% secure.
Data Retention
We retain personal information only as long as necessary for:
- Service delivery and engagement records
- Accounting/tax and business recordkeeping
Compliance logs (including SMS consent and opt-out records)
- Security and dispute resolution
- Retention periods may vary by data type and legal requirements. When data is no longer needed, we delete or de-identify it where feasible.
Your Choices and Rights
You may request access, correction, or deletion of certain information, and you may opt out of marketing communications at any time.
- SMS: reply STOP
- Email marketing: use the unsubscribe link (where provided) or contact us
- General requests: email info@linxconsulting.com
We may need to verify your identity before fulfilling requests.
Mobile Information Sharing Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties except to provide messaging services (e.g., messaging platforms and carriers) or as required by law.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.
Changes to This Policy
We may update this Policy. The “Last Updated” date reflects the current version.
International Addendum (UK, Japan, Hong Kong, UAE, Qatar)
This section provides additional disclosures that may apply based on your location.
- United Kingdom (UK GDPR + PECR: cookies and marketing)
- Cookies: Non-essential cookies generally require active consent in the UK.
- Marketing: UK rules include additional requirements for electronic marketing and how consent must be obtained and withdrawn.
If you are in the UK, we will seek consent where required and provide easy opt-out.
- European Economic Area (EEA) / GDPR-style disclosures
If GDPR applies, we provide additional items such as: legal bases, data subject rights (including complaint rights), and safeguards for international transfers.
- Japan (APPI)
If you are in Japan or your data is handled under Japan’s APPI:
- We describe our purpose of use for personal information and use data consistent with that purpose.
- For cross-border transfers, APPI has specific expectations and disclosure/consent approaches (including requirements tied to the recipient country’s data protection regime in certain cases).
- Japan also has APPI concepts affecting certain third-party sharing (including “Personally Referable Information” obligations in some circumstances).
- Hong Kong (PDPO — Direct Marketing)
Hong Kong’s PDPO contains detailed direct marketing rules, including notice/consent requirements and opt-out rights.
If you are in Hong Kong, we will:
- provide appropriate direct marketing notices,
- obtain consent in the form required for direct marketing, and
- honor opt-out requests promptly.\
- United Arab Emirates (UAE PDPL and Free Zones)
The UAE has a federal personal data protection framework and specific regimes in certain free zones. The UAE government notes PDPL requirements around cross-border transfer and sharing.
If UAE PDPL applies, we will implement PDPL-aligned controls such as appropriate security, rights handling, and cross-border transfer safeguards.
- Qatar (PDPPL and QFC)
Qatar has a national personal data privacy protection law (PDPPL) and a separate regime for the Qatar Financial Centre (QFC).
If Qatar law applies, we will follow applicable requirements for processing, rights handling, and transfers (and, where operating within QFC scope, QFC transfer requirements).
Contact
LINX Consulting
Phone: (531) 530-5253
Email: info@linxconsulting.com